Privacy Policy
Effective date: 2026-10-13
This Privacy Policy explains how JORN ("JORN", "we", "us") collects, uses and protects information when you use the JORN mobile application and related services (the "Service").
1. Who we are
JORN is a time tracking application that lets users clock in and out, register pauses, view history and statistics, and export reports. If you have any questions about this policy, contact us at jorn.app.support@gmail.com.
2. Data we collect
- Account information: email address, display name and authentication identifiers when you create an account or sign in.
- Work sessions and time entries: start and end times, pauses, durations and any notes you add to a session.
- Jobs, clients and projects: labels, hourly rates and configuration you create inside the app.
- Subscription status: whether you have an active JORN Pro subscription and which platform it was purchased on (Apple App Store or Google Play). Payment details are handled by the store and are not received by us.
- Device and app diagnostics: non-identifying information such as app version, device type and crash reports used to keep the app reliable.
3. How we use data
- To provide core time tracking, history and statistics.
- To sync your account and data across your devices.
- To generate PDF and CSV exports you request.
- To improve reliability, fix bugs and prevent abuse.
- To respond to support requests and account inquiries.
4. Legal basis
Where applicable (for example under the EU GDPR), we process personal data based on the performance of a contract with you (to provide the Service), our legitimate interests (to keep the Service secure and reliable) and your consent where required.
5. Data sharing
- We do not sell personal data.
- We use trusted service providers (for example for authentication, cloud storage, sync and analytics) that act on our instructions and only to the extent necessary to operate the Service.
- We may disclose information when required by law or to protect the rights, safety and property of users or the public.
6. Subscriptions
JORN Pro subscriptions are managed and billed through the Apple App Store or Google Play, depending on the platform you use. Cancellation and refund policies of the corresponding store apply. We receive information about whether your subscription is active but not your payment details.
7. Data retention
We retain your account and work data for as long as your account is active. If you delete your account or request deletion, we remove your personal data within a reasonable period, except where we are required to retain it by law or for legitimate business reasons.
8. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information.
- Request deletion of your account and data.
- Export your data in a portable format.
- Object to or restrict certain types of processing.
To exercise these rights, contact us at jorn.app.support@gmail.com. You can also see our account deletion page.
9. Security
We use industry-standard measures to protect data in transit and at rest. No method of transmission or storage is 100% secure, but we work to keep the Service safe and to notify users in case of an incident as required by applicable law.
10. Children
JORN is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
11. International transfers
Your data may be processed in countries other than your own, including by our service providers. Where required, we put in place appropriate safeguards for international transfers.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above and, where appropriate, notify you in the app or by email.
13. Contact
Questions or requests: jorn.app.support@gmail.com.
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